Mattress One

Reviews

• Jennifer Riffe

  Oct, 12 2018
  ★ ★ ★ ★ ★
  Service was first class, selection was great and our salesperson, Chuck, was wonderful, he gave excellent sevice.
• John Scarmalis

  May, 22 2018
  ★ ☆ ☆ ☆ ☆
  Avoid this business like the plague! On 12/6/2016 we purchased a mattress from this store and paid in advance via credit card. On 12/8 we received a mattress, however, it was not the one we ordered. The store manager, Tom, promised me that a truck would come the next day to exchange the mattress. This never happened. After 4 days of waiting for the exchange, Tom informed us that the mattress we bought was not available. On 12/14, we returned the mattress to the store and were promised that a refund would be forthcoming. It is now 12/23 and we have not received a refund. The store manager gave us a phone number for Mattress One main office. They do not answer the phone except for an automated voicemail system. They do not return phone calls. Check the Florida Attorney General website. They have received government action in terms of being forced to sign a Compliance Agreement, and have been forced to refund money to 251 complainants. In our case, they are in violation of the Compliance Agreement. Check the Better Business Bureau. AVOID Mattress One and its sister companies.
• Vickylynn Courterier

  Feb, 23 2018
  ★ ★ ★ ★ ★
  Tom was very professional and knowledgeable. He gave us a great deal on our bed set.

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